K Charles Haulage Ltd
Effective Date: 29th January, 2026
These Terms and Conditions of Carriage (“Conditions”) apply to all haulage, transport, and logistics services provided by K Charles Haulage Ltd (“the Carrier”, “we”, “us”, “our”) to the customer (“the Customer”, “you”).
By requesting, booking, or using our services, the Customer confirms acceptance of and agreement to be bound by these Conditions.
2.1 The Carrier provides road haulage and logistics services within the United Kingdom and on such other routes as may be agreed in writing.
2.2 Services include the collection, carriage, and delivery of Goods as specified in the booking confirmation or written instructions.
2.3 The Carrier acts solely as a carrier of Goods and not as an insurer unless expressly agreed in writing.
3.1 The Customer warrants that all details provided regarding the Goods are accurate and complete, including weight, dimensions, description, nature, and declared value.
3.2 The Customer confirms that Goods are properly packed, labelled, and secured in a condition suitable for road transport.
3.3 The Customer shall provide all documentation required by law, including delivery notes, permits, and manifests.
3.4 The Customer confirms that collection and delivery sites are safe, accessible, and compliant with health and safety regulations.
3.5 The Customer shall indemnify the Carrier against all losses, liabilities, costs, or claims arising from inaccurate, incomplete, or misleading information.
4.1 The Customer must give advance written notice if Goods are hazardous, flammable, toxic, or subject to ADR or similar regulatory requirements.
4.2 The Carrier reserves the right to refuse such Goods.
4.3 The Customer shall indemnify the Carrier against all losses, penalties, damages, or claims arising from failure to disclose the hazardous nature of the Goods.
5.1 Unless otherwise agreed in writing, the Customer is responsible for loading and unloading the Goods.
5.2 The Customer shall ensure that Goods are safely secured and suitable for carriage by road.
5.3 The Carrier may refuse Goods that are unsafe, improperly packed, or unsuitable for transport.
5.4 Waiting time beyond the agreed loading or unloading period may be charged at the Carrier’s prevailing rates.
6.1 The Carrier may subcontract all or part of the Services to third-party carriers.
6.2 Subcontracting does not affect the application of these Conditions, which remain binding between the Carrier and the Customer.
7.1 Charges are as agreed at the time of booking unless confirmed otherwise in writing.
7.2 Invoices are payable within 30 days from the invoice date unless agreed otherwise in writing.
7.3 The Carrier reserves the right to charge interest on overdue amounts in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.
7.4 Additional charges may apply for delays, re-delivery, storage, cancellation, fuel surcharges, tolls, or route-specific costs.
8.1 Cancellations must be made in writing.
8.2 The Carrier reserves the right to charge cancellation fees where vehicles, drivers, or resources have already been allocated.
9.1 The Carrier maintains Carrier’s Liability Insurance in accordance with applicable UK law.
9.2 The Carrier does not insure the Goods unless expressly agreed in writing.
9.3 The Customer is responsible for arranging Goods-in-Transit insurance where required.
10.1 Any delivery or collection times provided are estimates only.
10.2 The Carrier does not guarantee delivery times unless expressly agreed in writing.
10.3 The Carrier shall not be liable for losses arising from delay unless such liability is required by law.
11.1 The Carrier’s liability is limited in accordance with the Carriage of Goods by Road Act 1965 and or the current edition of the RHA Conditions of Carriage.
11.2 The Carrier shall not be liable for indirect or consequential loss, loss of profit, or business interruption.
11.3 Maximum liability shall not exceed the statutory limit per kilogram unless otherwise agreed in writing.
12.1 Claims for loss or damage must be notified in writing within seven days of delivery.
12.2 Claims must be supported by appropriate evidence, including delivery notes, photographs, and invoices.
12.3 Failure to comply with this procedure may invalidate the claim.
13.1 The Carrier shall not be liable for failure or delay caused by events beyond reasonable control, including severe weather, accidents, road closures, strikes, mechanical breakdown, or acts of God.
14.1 The Carrier shall have a general lien over the Goods for all outstanding charges owed by the Customer.
14.2 The Carrier may retain the Goods until payment is made in full and may recover reasonable storage and handling costs.
14.3 Where permitted by law, the Carrier may sell the Goods after providing reasonable notice to recover unpaid charges.
15.1 The Carrier reserves the right to refuse Goods that are illegal, dangerous, improperly packed, inaccurately described, or likely to cause damage to vehicles or other Goods.
16.1 The Carrier may suspend or terminate Services if the Customer breaches these Conditions, fails to make payment, or provides misleading information.
16.2 All outstanding charges become immediately payable upon termination.
17.1 These Conditions constitute the entire agreement between the parties and supersede all prior discussions or representations.
17.2 If any provision is found to be invalid or unenforceable, the remaining provisions shall remain in full force.
18.1 The Customer may not assign or transfer the Contract without the Carrier’s prior written consent.
19. Governing Law and Jurisdiction
19.1 These Conditions are governed by and construed in accordance with the laws of England and Wales.
19.2 The courts of England and Wales shall have exclusive jurisdiction.
20.1 Personal data is processed in accordance with the Carrier’s Privacy Policy available at:
https://kcharleshaulage.co.uk/privacy-policy/
For enquiries relating to these Conditions:
K Charles Haulage Ltd
By booking or using the Carrier’s Services, the Customer confirms that these Terms and Conditions of Carriage have been read, understood, and accepted in full.
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